Get in touch

Whether you are an institution evaluating Poios, an existing user needing support, or a security researcher with a disclosure, you have come to the right page.

General enquiries

For general questions about Poios, our services, or institutional onboarding.

[email protected]

Response within 1 business day

Institutional partnerships

For universities, TAFEs, and registered training organisations interested in deploying Poios.

[email protected]

Direct line to our institutional partnerships team

Technical support

For existing users requiring assistance with platform features, integrations, or operational issues.

[email protected]

Service hours 09:00 to 17:00 AEST/AEDT, Monday to Friday

Security disclosure

For responsible disclosure of security vulnerabilities. PGP key available on request.

[email protected]

Acknowledged within 24 hours

Office

Where we are

Poios is headquartered in Australia. Operational data residency is maintained in Australian or Singapore AWS regions. We engage with Australian higher education providers across all states and territories.

Institutional registration

Ready to register your institution?

Institutional registration is a self-service process that begins with the registration form. Your application is reviewed by the platform super administrator, typically within two business days. Once approved, you will receive credentials to onboard your administrative and academic users.

Begin registration